Shipping Policy

Processing Time:

Orders for in-stock assets are processed within 24-48 hours. Tracking data will be issued via email once the carrier has custody.

Preorders:

Preorder items are produced in single batch. Estimated departure from our facility will be three weeks following the concluding of the preorder sale. 

 Carriers:

All packages will be shipped via UPS or USPS.

FFL Shipping:

All firearms will ship via UPS. Firearms must ship o a licensed FFL. Please coordinate with your receiving dealer before finalized procurement.

Returns & Exchanges

Damaged & Defects:

We stand behind the gear. If an item arrives with a manufacturing defect or printing error, notify us within 7 days for a direct replacement. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging with no signs of wear and tear. You will also need the receipt or proof of purchase. 

Preorders:

Because preorders are printed specifically for your preorder, we cannot offer returns or exchanges for incorrect sizing. Please consult the Size Chart found in the item description before purchase.

MyMedic Gear:

We stand behind our products. If you're not satisfied with your My Medic purchase, you can return it for a replacement or refund within 30 days of purchase. Products must be in their original condition with proof of purchase, packaging and hang tags intact, and all items included. If product contents have been opened or used, returns may not be accepted. The shipping return label cost will be billed to the customer initiating the return. Please contact our customer experience team at ouch@mymedic.com to set up an exchange or refund.

MyMedic Lifetime Warranty:

We trust our products  because we personally use and test them. My Medic will cover all material or manufacturer defects for the product's practical lifetime. This does not include normal wear and tear, user modifications, misuse, or accidental damage. If you have an item that requires a warranty, a claim can be submitted by contacting our customer experience team at ouch@mymedic.com to set up the warranty claim. In some cases, we require that the defective product be returned to us as part of the warranty process. My Medic reserves the right to determine the cause of damage, and the resolution of each warranty claim, as well as to request proof of purchase for any claim.

Firearms & Serialized Assets

New Firearms & Serialized Assets:

• Manufacturer Warranty: All new firearms are sold factory-sealed and are covered exclusively by the Manufacturer’s Warranty. 1791 TAT does not offer additional warranties on new hardware.

• Final Sale: Once a firearm has been transferred (Form 4473 completed and the asset has left our facility), it is considered Used and cannot be returned to 1791 TAT for a refund or exchange.

• Pre-Transfer Inspection: We mandate that all customers perform a full visual and mechanical inspection of their new asset prior to signing the transfer paperwork. If a factory defect is discovered before the transfer is finalized, we will coordinate with the manufacturer on your behalf.

Used & Consignment Firearms:

• "As-Is" Status: All used, surplus, or consignment firearms are sold "As-Is" with no warranty, expressed or implied.

• Validation: 1791 TAT performs a baseline safety function check on all used inventory, but we recommend all used firearms be inspected by a qualified gunsmith prior to live-fire deployment.

• Final Sale: All sales of used firearms are final. No returns, refunds, or credits will be issued.

FFL Transfer Policy

Abandoned Property:

Firearms not picked up within 30 days of delivery will incur a $10/week storage fee. Assets left over 90 days without communication will be considered abandoned.

Denial Policy:

In the event of a NICS denial, the customer is responsible for all return shipping costs and a 20% restocking fee from the original seller.

NICS Background Check & Denial Policy

The 1791 TAT Standard for Transfers:

At 1791 TAT, we prioritize community safety and legal integrity above all else. We will not execute the transfer of any firearm or serialized asset without a definitive "PROCEED" (Approval) status from NICS. * Delayed Status: If your background check is placed in a "Delayed" status, we will wait for a final determination. We do not release firearms based on the expiration of the "Brady" waiting period.

• Documentation: All transfers require a valid, current Michigan Driver’s License or State ID with your correct physical address and a valid Michigan CPL or a current purchase permit.

In the Event of a NICS Denial:

If a NICS background check results in a "DENIED" status, the following protocol will be strictly enforced:

1. Transfer Cancellation: The transfer is immediately terminated. No exceptions.

2. Return Logistics: The customer is responsible for all costs associated with returning the firearm to the original seller, including shipping and insurance.

3. Service Fees: The $35.00 FFL Transfer Fee is non-refundable, as the background check service and administrative processing have been performed.

4. Restocking Fees: If the firearm was a special order through 1791 TAT inventory, a 25% Restocking Fee will be applied to the refund of the purchase price.

5. Appeals: 1791 TAT cannot provide details on why a denial occurred. All appeals must be handled directly through the FBI/NICS at fbi.gov/nics-appeals.